Refund Policy – Star Info Lab

Refund Policy

At Star Info Lab, we aim to provide high-quality services including website design, digital marketing, software development, and app development. If you are not fully satisfied with a service, our refund policy outlines the terms and conditions under which a refund may be issued. We encourage customers to read this policy carefully to understand eligibility, timelines, and procedures for requesting refunds. Our goal is to ensure transparency, fairness, and customer satisfaction for all our clients.

Due to this immediate commencement of work, we do not offer standard refunds once payment has been made. Our team begins investing time and resources from day one—understanding your requirements, designing project architecture, and setting up development environments.

However, in exceptional situations where there is a valid and unavoidable reason for discontinuing the project, and provided that no significant development work has commenced, we may review the case. In such rare instances, a partial refund may be considered. This refund, if approved, will be processed within 7 business days after a thorough evaluation and deduction of initial consultation or resource allocation costs.

We strongly encourage all clients to thoroughly review our services, resolve any queries in advance, and proceed only when fully confident and clear about the engagement.

By making a payment to Star Info Lab, you acknowledge and agree to the terms of this refund policy.

📧 For any assistance or questions, please contact us at: helpdesk@starinfolab.in